SASSYFOLIO

Support

Frequently asked questions

Everything you need to know about plans, payments, domains, and security. Can't find what you're looking for? Get in touch.

Getting started

Do I need a credit card to sign up?+

No. The Free plan is forever-free and never asks for a card. Upgrade only when you outgrow it.

How long does it take to launch a portfolio?+

Most users go live in under five minutes. Pick a template, paste your content, and publish.

Can I import from an existing site?+

Yes — paste a LinkedIn or existing portfolio URL and our AI writer drafts your sections for you.

Billing & payments

Which payment methods are accepted?+

Stripe and PayPal for international cards (USA & worldwide), plus bKash, Nagad, Rocket, and SSLCommerz for Bangladesh customers. See /payment-methods for the full list.

Can I pay in BDT?+

Yes. Customers in Bangladesh are billed in BDT through bKash, Nagad, Rocket, or SSLCommerz with no foreign-currency conversion.

Do you offer annual billing?+

Yes — save 20% by paying annually on any paid plan. Annual invoices are issued upfront for accounting.

Can I get a refund?+

Absolutely. Full refunds within 7 days of your first charge, no questions asked. See our refund policy for details.

Domains & SEO

Can I use my own domain?+

Custom domains with free auto-renewing SSL are included on Professional and Enterprise plans. One DNS TXT record and you're verified.

Is my portfolio SEO-friendly?+

Every page is server-rendered with semantic HTML, automatic sitemaps, Open Graph metadata, and JSON-LD structured data.

Security & data

Where is my data stored?+

Data is stored on SOC 2 Type II certified infrastructure (AWS / Cloudflare) with at-rest encryption and daily backups.

Can I export my content?+

Anytime, in JSON and Markdown. You own your data and there are no export fees.

Do you sell my data?+

Never. We do not sell, rent, or share personal data with advertisers. See our privacy policy.

Still have a question?

We typically respond within one business day.